Customer Ratings & Reviews

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

But overall thank you to the Geek squad online customer service team.

Love the coverage on my computer so glad I don’t have to worry about it if it breaks

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

I was making a large purchase for a new flat screen. I wanted to make sure I was protected. The Geek Squad has proven fast and reliable in the past, so I opted to add a warranty this time around too.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

I am extremely happy with my purchase and I would definitely recommend anyone who gets anything electronic and valuable to get the geek squad protection.

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

Love the extended warranty on big electronics. Have used it before and is awesome.

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

Have not had to use it yet but looking forward to using it when I have to

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.