Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25359 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 25,359 reviews
  • Rated 5 out of 5 stars

    Always get geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I spend more than $100 I always get geek squad. The policy is simple and they have never let me down or failed to fix or replace items when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase for new tv. I've used geek squad protection in the past and they coverd my purchase when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fathers TV just needed to be reset! They didn't look at it like a waste of their time! They were so polite and patient with my old man!! Appreciate it Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product service. best in the industry. best buy has a great network of repair centers and support team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection on larger purchases. I hope I don't need it but i have been happy with the service when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek squad several times over the years. They are awesome and the warranty can't be beat on TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaks for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when buying expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't not give Geek Squad a good review. They are very knowledgeable and just awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money and covers my purchases without a hassle. Hope I never have to use it but I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the warranty because if anything goes wrong I can count on the geek squad to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service if you are not electronically savvy, its worth the money although a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend gettting this protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend gettting this protection for any kind of fragile electronics such as drones! Helpful adn courtreous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually had to use on more occasion. Favorite part about it is you dont have to replace with exact item if you choose to go with a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my stuff, Best Buy literally has the best protection plans for products.

    I would recommend this to a friend