Customer Ratings & Reviews

Always helpful and send out knowledgable technicians.

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

5-Year Standard Geek Squad Protection Overall rating* Excellent

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

Geek squad is nice to have when it is needed. Havent needed it yet.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Great add on with purchase when we order our tv for the house

I always put extended warranty on all of my electronical devices.

I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.

You can't beat a 5 year protection program as good as this!

Never hurts to have if something goes wrong and the chat is great

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Geek squad protection gives you peace of mind on your item.

The two guys went above and beyond I had a TV upstairs I wanted to take it downstairs to the rec room and they did it with no issues and they happily did it and it was they did a great job and I really appreciate it both my wife and I are handicapped so with them doing that really made our life easier

Absolutely worth the investment to protect your original purchase. Our television suddenly stopped working and was still covered under the extended warranty we purchased.

Standard protection is a must to keep your quality items in Tip-Top shape.

hope i never have to use this but samsung provides good quality products but you never know.