Customer Ratings & Reviews

The television protection plan for the Geek Squad is nice for the price that we purchased it for. If anything happens to the television we are able to get quick results because we purchased the plan for any issues that may occur. With an item that size I think it a great idea to purchase a protection plan.

We always take out the extra protection. Only had to use it once, and very easy process

When it comes to geeks, these guys are the geekiest geek on geekers

Good protection plan to have for all electronic devices

I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

My tv started smoking so i order another i picked my TV up the girl that brought it out was very pleasant and my aide helped her put it the Van that was very good day.

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

We have worked with the Geek Squad for a past TV issue. It was really easy and issued was resolved I would recommend purchasing the Geek Squad Protection

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

Purchased for a client to add protection at the time as I was unaware of the model. I was just a little more piece of mind at the time of purchase. Well, almost 2 years later, the client returns from a long trip to discover the center of the screen was darkened. Forgetting I had the coverage until i looked up the info to find a similar size (vesa mount was an issue), and discovered i had purchased the protection. A few calls later, it was determined that repair wasn't feasible and replacement for a current model of similar price and size would be initiated. The process went smoothly, they delivered the new set and even took down the mounted set, which was another surprise because I was under the impression i was going to have to do that, but they beat me to it. Overall, very happy I added it to the purchase, the client is very happy as well as they were thinking they were going to have to buy another. Smiles all around!

This was a great buy. It works great. They always finds a way to satisfy the customer.

Insurance for my equipment, Best Buy is excellent.

I have to say I was quite satisfied with the service. I brought in a TV that I was experiencing audio and video issues with within the time frame that my geek squad plan allowed. The team at the desk was kind enough to explain the whole process and made mention that it can take up to four weeks for repairs/evaluation of the TV but that it can be as fast as two weeks - I got a response with five days! Sure enough they honored the value of my previous TV model and credit me the value to pursue another television since the model I originally purchased did not exist. I was quite impressed and it was as smooth of an experience I ever had at BB.

Always recommend this you never know what could happen

Geek Squad team is great recommend getting today Asap

Great protection program…would definitely recommend…..

The protection made us feel much better about transporting the TV home.

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs