Customer Ratings & Reviews

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

They are so helpful. They can fix anything. Love the geeksquad.

The TV was incredibly easy to setup. I have an existing Alexa Fire TV and once connected to my WiFi network, it was simple to clone the apps and settings from the other TV. That is an awesome feature. The only issue I have with the TV so far is that the colors don't seem as vibrant or accurate as I was hoping they would be. For instance, I watched the U of Oregon vs Oregon State football game. The Oregon uniforms were a bright green and the OSU uniforms were orange. The orange looked red and no matter how much I attempted to adjust the color, I couldn't find any way to get it right. Other than that it seems like a decent TV, especially for the Black Friday price.

Excellent customer service very patient with questions i ask. Fruendly always had a smile on their face ,positive friedly environment

Always great, not my first time buying this warranty. It saved our families behind more than once!

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!

I thought I has a problem so I called and they came and even though problem was operator error they were very nice about it and made sure I knew how to use it. THANKS GEEK SQUAD!

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

Have not used the protection service yet. I hope I never have too. That's the reason I only gave it 4 stars. I hated even to rate it until I use it if I ever do. I believe there is a time limit on rating it. I do know they did a very nice jog delivering it and installing it.

Jayden help me with a problem with an iPhone 14 and he was very nice super helpful explaining everything we needed and gave us all the options regarding the device. I ended up sending the phone back to apple and I got it the very next day and Jayden called me right away to let me know it was there. Definitely best service there!

Fast and easy customer service hassle free experience

The Geek Squad got the Bravia 75" UHD TV up the stairs to my 600 sq ft loft area with no problems and put things together with no problems. I had the TV for about a week with no problems except for setting up and installing apps. Hardware wise the clock has started and we'll see where things go from this point...

Geek Squad was very professional. They arrived on time and gave previous text as to the time. I would recommend their service to everyone.

The agents were fast and efficient and connected everything for completion!

I got this tv as a result oh my geek squad protection on my LG tv. I have bought the protection in the past and they stand by the agreement 100%

Worth the purchase. Has been excellent since day 1

I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

Very professional and listened to issue, Had timely feedback for next process.