Customer Ratings & Reviews

I always buy the protection. I have used it in the past and they are very helpful.

Professional courteous people. Set up everything for me and answered all questions!

This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

Great service and good assistance for any concerns

I have not had to use this time I bought the protection. It does however give me piece of mind. Another time I bought this protection and did have to use it and it was easy to have them take care of everything.

While it took several days longer to get a Geek Squad agent to my home than I would have preferred, their performance was stellar. They quickly diagnosed the issue, explained the problem clearly and discusses next steps. The following day the agent who came to home informed me that there would be a delay in obtaining the need part and arranged for a complete refund of my purchase, service contract and taxes so I could replace my Hisense TV with a new set of my chosing. In the end, I have a new TV, a new 5 year warranty and almost $100.00 in store credit left over.

Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hope I never have to use it, but this is a great and affordable option for accident protection.

OLED TVs are known to occasionally have risk of burn in, so geek squad protection is always a great idea when the warranty is only a year.

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

Great quality, perfect sound 2 years No issues Great price

TV's are so cheaply made these days, a warranty is almost required.

Good and I good price for warranty and the extended

I've never made a large purchase at Best Buy w/o the Best Buy Standard Geek Squad Protection service. A Best Buy Geek Squad Agent recently determined my Sony XBR-70X-850B had a bad panel / display after two years. I was provided a phone number to call for a replacement. Although I wasn't given "full credit" or what I paid for the TV two years ago, it was close to what I paid two year ago. I asked about upgrading to the Sony XBR-75X940D, and to my surprise, I was able to apply the "credit" towards a brand / model that was a "step-up" from what I had. Within 10 days, I had my new TV (Sony XBR-75X940D) delivered by two Best Buy Geek Squad agents and set up in my home. I won't ever go without the 5-year Standard Geek Squad Protection plan.

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

Feel really confident in purchasing this game at Best buy due to the fact that I have protection thank you

Geek squad is there when you need them and hopefully we will never have a problem

The Geek Squad got the Bravia 75" UHD TV up the stairs to my 600 sq ft loft area with no problems and put things together with no problems. I had the TV for about a week with no problems except for setting up and installing apps. Hardware wise the clock has started and we'll see where things go from this point...