Customer Ratings & Reviews

I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

A very good service they work fast and fix my problem

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

Excellent job they did,thanks, I'll recommend to me friends and my family

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

Geek Squad are always Excellent! Very important to have

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.