Customer Ratings & Reviews

I haven't needed their services yet, but the warranty seems outstanding.

Have not used being new TV as of yet but will call if any issues.

Insurance and stress free worries of you purchased product. Protection of your investment.

They were very helpful with exchanging a TV. I was very happy with their knowledge

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

Vivian was a wonderful tech. She had my tv up and running in no time.

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

Definitely worth having as my TV had an ink leak geek squad took care of it

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

Great Service customer, focus and friendly and they knew what they were doing

Value per money,must have warranty for your electronic devices