Customer Ratings & Reviews

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

I will be taking my TV in for service today to figure out what the solid light issue is.

Tv went out and being under warranty they brought a replacement to my home!!

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

That day they did a great job helping thanks you help low prices

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Very helpful and useful for any electronics will help out with any issues you may have.

The Best buy representative was great he was a great help on helping me decide on my purchase

Would recommend adding coverage , reliable and a good price

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv