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Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 25,364 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picturealso grat for games price is great love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired 65" TV and was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the 5 year Geek Squad service on any expensive thing I buy, as LG OLED (2 of them) and other tvs and items bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my son. I love the security of Geek Squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this with my TV that I bought it for, but have used it in the past on others. Much better service and coverage than the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, its good for 2 years warranty. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet. Hopefully won't need to !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great i use it in the past and they are top-notch. I wouldn't leave out the store with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TAKES CARE OF YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Product, i Definitely Recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection wjen buying electronics. Best buy geek squad has t let me down yet. And I've been using them for years. Got this for my Chrim cast TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection on only electricity devices so decently recommend.

    I would recommend this to a friend