Customer Ratings & Reviews

Tv has been working great for the last 6 months, totally worth the purchase!

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

Be prepared for unforeseen events. In addition, the service is very efficient.

Agents came to pickup tv and installed replacement in no time.

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

They delivered my replacement TV when the original one lost picture.

I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

For a small expense, its nice to know our product is covered for years to come!

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

[Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

It is worth it, the peace of mint that your item has a warranty that is reliable is great

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!