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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 30,810 reviews
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with any questions I had and were straightforward with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a few times since I purchased the protection package, Each time the person was helpful and courteous. I am happy with mu purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my TV I bought so now I don't have to worry if it has problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rails for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about the setting and knowing me i always make a funny quick comment but, Dude laughed when i said "bust it out bra" lmfao! Geekeeek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got this two year geek squad insurance it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the product and your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it. I get exceptional service from the store on items I don’t have this service for so I can only image it will be better with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the product and your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it. I get exceptional service from the store on items I don’t have this service for so I can only image it will be better with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection from geek squad for accident and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind having this protection if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy manage. ……………………………………………………..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great quality for the price. Would buy again customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m thankful it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out perfectly for electronic devices in case of any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints! Easy to use, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind if issues ever do occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is Must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added piece of mind having the extended two year Geek Squad Protection warranty. Geek Squad has always been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this service! If you are ever concerned with your product, the geek squad gives you piece of mind. You know that you will be protected!

    I would recommend this to a friend