Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30616 reviews
(30,616 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
The geek squad , found problem, and replaced tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Plan are the best plans ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love Geek Squad protection plans. I buy it when ever I buy something from Best Buy. Last month I took in my TV because it was freezing & disconnecting, I had the protection plan & was able to get a new tv. Geek Squad agent was very nice & helpful. I highly recommend getting the Geek Squad Protection Plan!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
ENSURANCE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have a little insurance and assurance when buying a pricy electronic item. It just eliminates the hassle of trying to go through the manufacturer for something that your local Best Buy can get done in a fraction of the time!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I never have to use it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I dont have to use...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased a 4k Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service, made purchasing the tv so easy and quick!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan Is WELL Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me when computer didnt turn on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and very proffessional
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
tv warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv didn't put it together left the box didn't do anything
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV installation was great! Everything was hooked u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson mounted my TV on the wall. When the TV was delivered, I was shown how it operates. I'm very pleased.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and it seats good on the mount, shows clear
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A no brainer for OLED TVs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A no brainer for OLED TVs as it covers screen burn in (image retention)
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Value OLED for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best Bargain In The Store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love their tv services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great Protection Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Geek Squad protection years ago when I bought a few things from Best Buy so when I went to purchase some things recently I updated Buy Geek protection selection very happy with it I actually had to use it at least once or twice in the past when I had some problems with products that I bought from Best Buy and have a Geek Squad protection definitely save me a lot of money
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


