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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 30,812 reviews
  • Rated 5 out of 5 stars

    Nice to have this for any protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the service to prevent any issue and they help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realistic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My own route mount at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My own mount saved my money from cable company they works on internet and streaming on TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a kick in the nutz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service ! would recommend them..anytime..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for the unknown!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service great job, no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good for tv and customer service is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any Trouble come out on my new sony tv i give them call & set up appointment to check it out whatever issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when you spend big $ for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitly worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chioce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chioce if you have kids in your home..they cover all major issues and breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be on the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

    I would recommend this to a friend