Customer Ratings & Reviews

Great Service customer, focus and friendly and they knew what they were doing

Feels good to be protected by a warranty that will cover majority of the things on the television

tv mounted etc............................................................................................

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

Best warranty to get for your TV Computer Phone and every other electronic you have

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Always great to have a warranty on the event something breaks and geek squad is always super helpful

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

Value per money,must have warranty for your electronic devices

I haven't had the chance to use this but I'm happy I have insurance on my products.

We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

Great service very happy with my purchase would recommend to others

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

Geek squad always helps out when I need them. They've come in very handy