Customer Ratings & Reviews

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

You just need it. Do you know how many things I’ve had that broke after the factory warranty was up? The geek squad warranties are the best thing to have. Easy to use, a fantastic value. I’ve use their warranties on TVs and clothes washing machines.

I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

Geek Squad Products Definitely Recommended For Everyone

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

not used them yet can't really comment yet if there any good

Keeps me at ease. Good to know that accidents are covered.

Geek Squad fantastic Service company with quick complaint response.

I have not actually had to use the geek squad protection for this item, but Best Buy has one of the best warranty programs in the industry. They truly do protect the products you buy from them and if you have an issue do not make you feel like an idiot.

great team. great support. attentive and responsive