Customer Ratings & Reviews

I (thankfully) haven't needed to use my warranty yet, but Best Buy made it super easy and affordable to protect my purchase!

I’m so happy with my purchase I love it this is the best purchase I made so far

I'm glad I got my 5 year warranty it worked Wonders when, my 55 inch TV went out. I was given and delivered a brand new one. So I renewed my insurance one more time.

I came into the store(6/13/25) in a highly distressed state of mind having my finance passing away just 4 previous days that week. I showed Jake of the Geek Squad a photo of my home TV screen and he immediately went into action to help me. He was kind, calm, and expressed his sympathy to me for my loss. When he was finished doing what he had to do to resolve my issue, he came back and told me the good news -I was getting a new TV. What a relief. Thank you Jake you deserve a raise!

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

This 5 year warranty is overall good due to having the best of best fix our electronics.

I mean, it's good to protect your items, support is great. Do your research.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

Definitely worth it for the five years that I purchased it for just in case something does go wrong

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

Forgot to get protection with last laptop, and I did this time.

Very helpful with setting everything up and explaining products

I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

Gives me great peace of mind on my new tv, I’m not afraid about breaking it

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Its your standard protection plan. Nothing more nothing less.

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.