Customer Ratings & Reviews

The Geek Squad services have been top notch. They are a group of highly skilled technicians. It is a comfort to know they can be called upon for help when needed.

I always get tgis with every major purchase. You never know when you will need this.

They are the best when needed for service or over the phone.

Geeks are always happy to help with whatever the issue is. Even if it wasn’t a problem but just my lack of knowledge. Super awesome service!

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

Good customer service. Came in and switched out tvs in and out answered all my questions

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Highly recommend purchasing this extra coverage. Makes perfect sense if and when anything were to go wrong with my new tv after the original warranty expires.

great protection good deal always there when you need them

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

What a great offer, the extended years they offer are awesome!

Need if you are getting something electronic for a young one or and open box item.

Haven't used this yet probably never will but it's a good thing to have just in case

Manager was very informative at the store in helping me to choose this service plan.

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.