Customer Ratings & Reviews

I always like to get warranties on electronics and this was a reasonable price.

Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

The PIR like a Plinko chip. Had many, cannot recall an electronic s use but they did fix a Samsung Fridge......weird door hinge stuff..BB geeks did fix it in a few stops finally.

Geek squad is great and very helpful as always. Worth the price

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

It's been a long time but whenever I needed help Geek Squad was always there thanks alot

The geek squad has helped me several times and I like the service.

I normally don't have any problems with the products that I buy at BestBuy(not an employee) Lol, but it's nice to know that I'm covered just in case that something does goes wrong. The warranty prices are descent and thank God I still haven't used one yet.

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

I love this tv it’s great size . have big living room this looks really good

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

I made a great purchase with this because you never know when your items will break down and you need T guarantee for repair you can’t beat it would definitely recommend to my friend

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

Awesome purchase once again great item I enjoy it!!

Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

The Geek Squad came in mounted the TV and made sure i was able to work all apps.