Customer Ratings & Reviews

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

I get some one to do it for me and it was well done

I feel secure each time i purchase this. The value in having this service is the best security possible.

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

Haven't had to use it yet and hopefully never will. Coverage is great for the price and don't have to worry about my purchase for 5 years.

Great plan would most definitely recommend!! Great investment

Excellent tv Samsung is one of better smart tv brands

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

For a small expense, its nice to know our product is covered for years to come!

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.