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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 30,795 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is Everything and then some! Do not sleep on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly perfect. Right-sized protection.$$$$ save $$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for computers and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its here if i need it (its been many yrs since I have) but theyve done great when i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and easy to order.Il like this tv.Thank you so much .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anywhere else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several geek squad warranties on different purchases. They arrive prepared each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great.very helpful and didn't hesitate answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Protection Plan which is wonderful...... Incase there was a issue...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians are knowledgeable and professional. Walk you through issues and are able to explain in terms that nontechnical people can understand. Quick response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.

  • Rated 5 out of 5 stars

    Geek Squad will be here when I need them. No Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable extended warrenty.Ease of purchase and info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers great protection at a fair price. Love knowing that we don't have to worry if we have an issue with our tv.

    I would recommend this to a friend