Customer Ratings & Reviews

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

Very affordable great picture lots of apps to get you started

This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

[Employee of bestbuy] Nothing to say here. It’s pretty self explanatory with the protection for your device

Services was quick, simple and easy. Ran into some issues but they got it done

I have had Geek squad protection on all of my electronic purchases for over 20 years from Best Buy. It is great to know I am covered by their expertise.

Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!

I will always recommend Geek Squad for the ease and the comfort of knowing my products are covered.

5-year Geek Squad Protection. Great service and I’m thankful we have it. We don’t use it often, but it’s worth having when you need it the most.

Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

GeekSquad protection is excellent. If you have any problems they will take care of the items you purchased under the plan.

Good experience with them easy to deal with and smooth transaction, specially in my store

Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

TV picture is very clear. Easy to setup and works great.

They honor their commitment to fix all things under the plan

Their support has been great so far. I have needed their help several times. I am technology challenged so their help is very important. So Glad I purchased their support.