Customer Ratings & Reviews

Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

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I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

This is the best equipment protection that I've ever purchased.

Definitely comes in handy to add insurance on your product. Still haven’t used the protection plan but it’s good to the have it.!

This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

Easy to navigate, clear picture, free channels!!!!

I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

You never know when... so you better have it! The Geek Squad Protection is the best there is. When it dies they come and replace or repair! Don't leave the store with out it!!!

Very easy to submit a claim. Will always get for large purchases.

I always buy the protection for electronics and Best Buy has honored them in the past. I have not had to use this one thus far.

I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

When I invest a lot of money in a product I want the best protection for the product, particularly, when it is not a throw away item.

Love the customer service and experienced techs. Very friendly and polite

I love lo recomiendo al 100% amo comprar con ustedes

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Has done what’s supposed to no issues . Took my tv back and replaced

I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

A little extra coverage for your peace of mind! Great value!

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back