Customer Ratings & Reviews

It was very good experience in the store employees cooperate and the way they display the items it is so good

Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart

Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

My brother helped me hook up the tv and I'm enjoying it

just purchased the warranty but 5 years it’s the worth of money

They were easy to talk to about my first purchase and its problem

Excellent home delivery and professional service thank you geek squad awesome service

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

Very professional and very attentive in and out very quickly

Was recommended 5 year or 1 year warranty i chose 5

If you purchase something with relatively high value, protect it with Geek Squad!

Everyone should get the 2 year geek squad protection for any television that they purchase from Best Buy, because you got that extra protection if something goes terrible wrong like the television screen goes totally blurry or if the television screen stops working all together! Just having that extra protection is definetly worth the extra money, so that you are protected, and don't have to throw away your television into the trash can! Everyone should be protected! God bless you all out there! :)

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.