Customer Ratings & Reviews

No mounting was done. Customer will do it themself.

Protection was good and never had any trouble with the Geek Squad. Products purchased have work so well I did not heed the extra service.

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

Happy with this! I am less worry about what can happen in the future

I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

It's always good to have a service plan on your electronics.

Don’t wish to say nothing about this…………………………,…….

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

Look forward to utilizing their services if needed in the future.

With every penny never had a problem with it has saved me many times over the years

Great service to have in anything you may need to have repaired

Very low price for the years of service protection ever

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

Love that this came with my purchase! Makes me feel secure with the product

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty