Customer Ratings & Reviews

Great people great service answered all my questions

Thank for the extra service very helpful when needed

Amazing TV for an Amazing price. would definitely go back and purchase another tv from this best buy.

It’s always nice to have a back up plan for your investment!!

Fabulous and highly known about anything electronic these guys are great

Good waranty and help with your device. They help in the future to

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

Essential purchase for high end electronics. A MUST buy.

I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

Feel comfortable knowing we have tech support and repair capabilities. Good value

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

[Employee of bestbuy] Great quality on this tv for a good price. Good size if going with 55”.

The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!

Very great and informative, i feel more positive with my purchase

It’s great knowing that your covered. The 5 years is a lot of coverage.

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

I can't remember what I bought this for but we haven't needed to use it. I'm sure it would have come in handy if something happrned to our purchase.