Customer Ratings & Reviews

Fantastic store With phenomenal energy. I always like to purchase my items And don't feel regret after

excellent service ! would recommend them..anytime..

Excellent, faster and perfect work made in a click of time

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

Great way to have protection for a tv with kids running around

Very professional service great job, no problems at all.

Better to be safe than sorry. Five year warranty for peace of mind.

Protection is good for tv and customer service is awesome

Great protection plan for the price! I would recommend!

Seems like a good service. Covers most of what the manufacturer's warranty too. Not a bad price for what you should be able to get out of it.

Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.

Hopefully won't need the protection but its woth having