Customer Ratings & Reviews

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

Nice to have and have used in past. Easy effortless exchange

The warranties from the geek squad are always worth the money.

You can never go wrong getting the warranty! Definitely worth it!

They have been available to me every time I have needed them!!

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

They are really attentive and the support they give is very clear.

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

Replaced my laptop when i cracked at the hindge with no problems

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them