Customer Ratings & Reviews

Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Havent had to use it yet but have had a good experience with geek squad in the past.

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

it is an awesome TV. Easy to use. Perfect for our living room

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

so easy to set up that my children set up, set up the channel the way was want them.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal