Customer Ratings & Reviews

Really a must have for any device that you have. Recommended.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

The agents handle my TV magnificently they took it out of the box and plugged everything in for me

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

Good warranty for the price , recommend buy a warranty cheap

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

Having access to support from Geek Squad agents is always a plus!

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.