Customer Ratings & Reviews

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

Protection is good for tv and customer service is awesome

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

Very professional service great job, no problems at all.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

Excellent service, protection plan, and a professional crew.

This was a great deal included in new tv/soundbar purchase.

Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

Great protection plan for the price! I would recommend!

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

Better safe than sorry. Just get it, it ends up being worth it.

This is much needed warranty if you don't want to pay annually