Customer Ratings & Reviews

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

Went above and beyond to help me. I really appreciate their service.

Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!

Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

Adjusted price with flash sale after purchase of which we appreciate

little problem with color and picture it was replace it in 2day.Technician came the next day.

I think everyone should get this protection from the Geek Squad. They are very good and attentive to your needs. They absolutely know what they are doing and do their job well!! I am glad I got that extra protection because after 6 months my television started going and they were right there to help. Thank you Geek Squad..

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

I pick up this extended warranty you never know when it brake down and cover everything

5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.