Customer Ratings & Reviews

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

Got the warranty in case it breaks haven’t had to use it yet

Have used Geek squad protection before and never has an issue.

Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

Always there when I need help or fixes for my tv so I think they are great

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.

Tv went out and being under warranty they brought a replacement to my home!!

Geek extended warranty is a great addition to ensure a few years of maintenance free.

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

we haven't had to use this service as of yet however we feel confident knowing that we are protected by geek squad for the next 2 years. Having used this service in the past it was never anything short of great.