Customer Ratings & Reviews

Haven't had to use the Protection Plan yet, and hopefully never need to. But it is very reasonably priced for the item being protected.

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

Good to have in case something deos breakdowns after the manufacturer warranty ends

I've been a long term subscriber to geek squad so this was a no-brainer

I've always said make sure you get the protection plan on your devices I trust me when I tell you even though it could be a little expensive for to be cheap but it's definitely worth it in a covers pretty much everything if something happens with it

Geek Squad service I can't really rate it as either good or bad because I haven't had the need to use it yet and I hope I don't have to use it, but it gives me peace of mind to have it for when the time comes. I hope they don't disappoint me.

They do a super job in repairing any device you purchase with protection and its safer to buy it as insurance instead of paying a full price down the line. I would highly recommend this product!

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Happy I added this protection to my LG OLED TV. It just provides me peace of mind, in case something happens to my tv. Worth it when you have a higher end tv.

Best customer service. Everyone was so helpful and nice. 5 star

WITH SO MUCH TECHNOLOGY IN TODAY'S PRODUCTS, IT ONLY MAKES SENSE TO PROTECT YOUR INVESTMENTS. THE GEEK SQUAD SERVICE PLANS, PROVIDE YOU WITH A PIECE OF MIND THAT YOUR INVESTMENT IS PROTECTED!!!

The 2 men that delivered the freezer took it from the Box bring it into the house set it up open the Freezer set all the racks in everything was perfect 2 great service man they even took the empty Box..

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

Haven’t had the opportunity to use it yet but I’m sure they are reliable