Customer Ratings & Reviews

The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

You are the best for all my life. Thank you I Geek squad.

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Standard protection is a must to keep your quality items in Tip-Top shape.

Good tv. Really loved the quality of the color....

Have never had a problem with the squad when requesting assistance.

Tv looks great and all the smart features work good also

Very efficient and effective, ever ready to answer questions

Excellent customer service. Very happy with our purchase. Will recommend.

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

Low price good product, I wil recommend it when you buy your products

I have not needed them but they have been there for any questions i have.

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

Good protection plan, easy to setup and overall a good plan.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud