Customer Ratings & Reviews

The delivery guys were very knowledgeable, carefull and made installation look easy.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

great ,this protection is good and cheap to take care of your products

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

Geek Squad service has been outstanding every time I have used it!

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

[Employee of bestbuy] Amazing. Always get this when buying something expensive

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Protection important for me if my tv have any default i can change it for one in good condition

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.