Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30799 reviews
(30,799 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
All Geek squad techs ahve been great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can Go Wrong With This Offer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't have to use it though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel safe with the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use it yet and hopefully never need to.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel and Jennifer were great. So glad I hired them to install that big tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have insurance just in case anything happens
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing service worth the investment thanks best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.literally worth the money its an amazing investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service always excellent, have had geek squad protection in all my purchases
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Care coverage in home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to know that our tv is covered if there is a problem and they come to us.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No mount just yet. My concern is the paneling and not drywall.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
**THE PROTECTION PLAN IS A SCAM**
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The picture quality is great! The TV is big and looks great above the fireplace!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was mounted and setup quickly and took extra care in not damaging the product
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Owsome set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set is beyond great and is above the 4Kset it replaced.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection. Anything goes wrong i can bring it and get it taken care of
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Now, No Worries Later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend the Geek Squad Protection. This 2 year protection allows me to not have any worries & when it's nearing expiration, I like how i get notification emails for renewing the protection again. I recommend this protection on all items.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional technician’s. Always helpful and always get the job done.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


