Customer Ratings & Reviews

Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Very good product. I recommend it for sure! Very good price as well.

Best purchase ever ! It came in handy when needed.

Feels good to know if there is a tech problem we are covered

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Haven't needed the service yet but wanted to review for the gift card entry.

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

Great job on fixing granddaughter’s phone. Thank you so much

Best protection for your products, easy to use and no hassles

They are always ready to solve and problem or questions I might have.

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Well worth the money. I’ve used them for my computer needs as well as I got free installation of the car stereo I bought because I had the membership. Well worth the money.

This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

The best service around! Fast service and knowledgeable group of people made my experience seamless.

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.