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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 30,887 reviews
  • Rated 5 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for "protection" but have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting if you can. I have used this service and their techs are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for having insurance programs, becasue some electronics fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying new technology seems to come with some risk and a $2500 TV is not something I was willing to risk. The extended warranty gives me piece of mind knowing that if something breaks, Best Buy will take care of it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't not have a plan and this is a really long one to last through the years. Comes with the systems hardware malfunctioning on its own, but at 5 years, it's a necessary purchased for well cared for, and pricey, purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolves issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for products hard to replace for expense reasons. They have always been able to resolve my issues remotely or at BB in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had no problems with anything I bought I will definitely be shopping at Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say besides this is the best plan / program you could have. If you ever have a problem the Best Buy people are there to save the day. Like Batman

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The geek squad was very helpful and when getting a nice tv it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind just incase TV get bad it will be fix or replace to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad. Its saved me more than a few times. No hassle either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mdl1962

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient, Friendly and knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be here when I need them. No Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

    I would recommend this to a friend