Customer Ratings & Reviews

Purchased Geek Squad protection for my new tv. The peace of mind was worth it to me. But honestly hope I never need to use it because using it means I had a problem

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

Haven’t used it yet, but glad I purchased it! Great

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

The geek squad is the bomb! I always get them when I buy the products.

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

Hope I never have to use this service be it is nice to have.

Just purchased but glad I was able to Purchase this for my TV.

I haven't had to use the extended protection and hope to have the need to but having the extra protection gives me peace of mind.

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

i have not purchased geek squad warranties before. i really regretted it was such a hassel to go through the manafacture warranty. i will never do that again. always go through geek squad. saves you time and money.

The Agent delivered my TV and it fits perfectly in the area I chose.

I bought my tv open box and have had no issues with it. The color is great, size is perfect. Glad I bought it.

Agent was great and made it an easy process. Would highly recommend.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.