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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 30,891 reviews
  • Rated 5 out of 5 stars

    Won’t regret this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Amazing quality!! And even better prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted its fittest and they connected to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind. Especially if you have children and/or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TAKES CARE OF YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my prior guarantee and the attention received was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We definitely appreciate our geek squad they are always speeding with answers and always ready to help without with everything they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was very reasonable and a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sorround sound and we were able to get a great deal for being an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years of Protection for my electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy electronics without purchasing a protection plan. Bestbuy offers very good protection plans and the service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

    I would recommend this to a friend