Customer Ratings & Reviews

Does the job a warranty should do. Not much else to say.

Good service, they did a great job of setting everything up for me

Aprerty good value considering how often electrons fail if used a lot.

It is great, its good for 2 years warranty. Nice.

Haven't needed it yet. Hopefully won't need to !!!

The agents mounted my tv and connected everything.

Good advice. I don’t usually gets protection on my device but for the first time I did it and I’m proud of it

I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

Headphones connect nicely can’t even go outside a little bit and they will connect very impressive product

We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!

Safe, easy and reliable! I always recommend Geek Squad!

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

Perfect to get what you need done. No complaints from me

i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases

very good attention excellent service very friendly

Signing up was fast and easy. Best warranty program out there. No hassles

They replaced tv with no issue, even upgraded me to a bigger size for free

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good