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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30819 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 30,820 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. Well trained and we always get great service and get well informed about the product we bought and all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love protection plans for my electronics ! Never know what could happen so better to be safe than spend more money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! I had a problem with my TV and replacing it was the easiest with Best Buy. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle and terrific customer service. Thanks Alfonso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when buying big ticketed purchases especially on TV's PC and audio equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty services are well worth the investment. The Geek squad guys are great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Joseph. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Got It Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price & knowing they come to you if needed - worth purchasing for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked like I was expecting. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’ know unless I have rouse it. However, I have never had an issue with anything from Best Buy and do not anticipate any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody needs a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad and they come out to YOU! Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced two TV purchased without protections plans in past two years. Hopefully this protection plan will prevent the need to replace any TVs within the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection plan because it's great to have. This is something I've always purchase especially to save money when something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Hopes for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I can count on Geek Squad when I need them. I haven't used them yet since it has only been a month since the purchase date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this service for one of our flat screen tv's and it was perfect. I got my tv fixed and it didn't cost a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend