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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 30,824 reviews
  • Rated 5 out of 5 stars

    protection to the max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me protected and im glad that I got the product. Thanks best buy. I wouldn't know what to do without you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. No issues with reporting problems and the staff is easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to always get protection on tv. Just in case of any accidentall damages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to answer questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without this help! I always need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them but I am hoping I will never have to. My laptop works fine right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know if I have a problem with my tv I can get it fixed without worrying. It's well worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to add this insurance, unfortunately things happen but this gives a piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent costumer service and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy an expensive gadget I really recommend you this warranty, best buy has the best costumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra 2 year extended warranty offered by the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection for my new LG 8600 4k HDR 49" TV- adds 2 years on top of LG coverage. Trust Geek Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service was able to get a repair easily ! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY the protection. I have replaced 3 tv's just months before the GS warranty was to run our.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when needed. Time has always been shorter then estimated which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV with care and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ever from Geek Aquad service I really enjoy products from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a smart investment to protect your electronics weather It's repairs, updates and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, so hard to rate it. Hope it comes in handy if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad they deliver to my house, and I appreciate their service.

    I would recommend this to a friend