Customer Ratings & Reviews

I have always found the geek squad protection to be worth every penny. The sales people have always been courteous and accomodating!

I keep my Geek Squad Protection plan as an on going safety net for all of my electronic gear. At age 80, I have no interest in doing this kind of stuff on my own. It is really great to know that these guys are on the ball and know what they are doing, I have had to use the "plan" at least four times a year, and have been consistently by the thoughtful staff who have either over the phone, on line, or in the store have walked me through some technical problem AND solved the problem and gotten me back to work. As a "senior", I really appreciate the skill and courtesy of their staff.

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

I could use a gift card for 400 bucks just for reciewing a warranty yes please

It is very practical and does not make any noise. It is an excellent purchase.

I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

Easily connected to all my devices and I easily assembed

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.

Geek squad arrived on time, did a wonderful install on our 65" screen, wall mounted, with sound bar, providing explainations as they proceeded.

Good service, never had problems in past replacing/fixing things.

Geek squad installed my television flawlessly and was very professional throughout the entire process.

Great service! No matter that the problem was they could always answer any questions I had

I always splurge for the 5 year Best Buy Extended Warranty because I sleep better at night knowing that if I have any issue with any of my TV's that are 43 inches and up, which are all of them, that Geek Squad will come out to look at them and take care of any issue other that physical damage caused by neglect etc. Most people are unaware that a one year manufacture warranty means that after the 15,30 or 45th day that one is allowed to return an item for a refund or exchange means that you will be left to deal only with the TV manufacture. I equate that to being on a raft in the middle of the ocean.

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

The agent, Dulani, was great. Came out pretty quickly, recognized the issue, and set the wheels in motion for a rapid resolution. Money well spent!

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

This a great product. I have had it for years now and cannot complain at all. Highly recommended.