Customer Ratings & Reviews

Gsp is always worth it especially in big purchases

Geek squad service is great, and they are very knowledgeable

I've always had great results when I used the Geek Squad!

I’ve said it once, I’ll say it again! GSP is super necessary!

Protections plans from Bestbuy are always great love the fact that they have some great ones

so far everything has gone well using this plan for my tv

The tech was able to troubleshoot the issue while on the phone by having me unplug my TV. Now, why it keeps happening is a whole other issue while blaming the motherboard with no permanent solution. Maybe in a future Update? Until then, just keep unplugging it.

Always got your back when accidents or mistakes happen

Love the Geek Squad ,they know there stuff. Great People

You should almost always buy a extended warranty but they can be a bit pricy, Nice to have though.

We almost always get the protection plan. It has saved us a lot

I am glad that I purchased this service agreement great product

Love it cause if it stop. Working on it's own y'all fix it...

The agents came in handy shortly after my TV started showing defects.

Geek squad is a must have for any electronics bought from the store. Covers just about everything.

Geek squad protection plan is a must for your Electronics

I always get the security and protection of this plan. For the cost it’s worth it.

Great service .

I'm not sure about this purchase but it would have been a good idea

My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!