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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 30,833 reviews
  • Rated 4 out of 5 stars

    Good extended warranty and service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but Best Buy sells warranty based on sale price, not original price , so it is an INCREDIBLE value. If you buy your item on sale, open box, or Clearance, don't hesitate to make the investment in the warranty. My TV was on sale for $399 from $749 and warranty was probably of what it would have been if not onsale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a 2 year or 3 year protection plan with anything buy from Best Buy. Although we already have the my Best Buy protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is buy the plan even if you think it is not needed..Best Buy protection stands behind its warranty and they are super easy to work with. If not for them the tv replacement I had to do after my new Samsung tv went out I would cost a lot more than what was spent on the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look at my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good assistance for any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have support and coverage for a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I good price for warranty and the extended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm stress free knowing Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a must, if you buy somethint for a $1,000 don't you want to have some sort of coverage on it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV/Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wandering the Internet for a few weeks looking for the best option for a TV, I came across this unit. I was concerned after calling Samsung and them telling me that it did not support Plex. I went into the local store and was looking at another system and while talking with the guy about the TV I came in for he brought my attention back to this one. I explained that I called Samsung about the Plex issue, but he was certain that it supported Plex. So we got the one on the internet and after a quick update it loaded up Plex... I couldnt have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv & warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for PEACE OF MIND! Sometimes you utilize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Smart Ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used in the pass! Professional/Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for OLED tv is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it is outstanding for the price point

    I would recommend this to a friend