Customer Ratings & Reviews

Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

excellent service fast and very nice customer service

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

The agent mounted my tv and connected it to all my devices

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv

Geek Squad Protection is a must have on basically anything with how useful it is

Worth it. These TVs will die. Spend 80, and get a new one.

Greeek squad gave me great customer service as always.

I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

Peace of mind is priceless but I got xtended warranty at a great price

Great service when you need it. Arrived on time and did great work.