Customer Ratings & Reviews

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

I feel that when you spend over $300 on a tv you should buy an extended warranty! It’s better to be covered in the event something goes wrong! I like that it will be serviced in my home because of the size of the TV! So for 5 years I can be reassured that I can have my tv for years to come!

Geek Squad arrived on time and did a great job wall mounting our TV

I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Upgraded from a 55” and it was a great decision. Love it !

The agent mounted my tv and connected to my firestick

Fabulous and highly known about anything electronic these guys are great

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

I have this service (hopefully, I'll never need to use it) just in case I need their help with my product after the initial manufacturer's warranty is expired. In the event that may happen, I was told by Best Buy employees that the Geek Squad assistance will be straightforward and easy to use.

ALWAYS get protection from geek squad trust me you dont want to not have it.

Geek squad was great and fast results in getting your problems solved

Haven't needed their services, but happy with that!