Customer Ratings & Reviews

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

Reliable an necessary peace of mind electronics are expensive to repair

They have me covered if i ever have a problem. Its nice to have someone to come out and make repairs if ever needed. I recommend get the extra geek squad protection you wont be dissapointed.

Always happy with geek squad great customer service

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

It was good quality and service is good , order delivered on time

Always there when I need help or fixes for my tv so I think they are great

Tv is working well woth a great picture. Love the google format and all the channels it provides

very good service at the moment and they clarify all your doubts with the team, thank you

The agents were great! The know a lot about how to mount your tv with no problems.

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Haven't had to use it yet but purchased for a tv. Coverage included is good.

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

The five year warranty is great They do what they say

Im the type to always purchase my warranties to cover all of my products

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service